Shipping policy
At Elite Glam Society Hair, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for important details regarding order processing and delivery.
Order Processing
All orders are processed within 1 to 3 business days after payment confirmation. Orders are not processed on weekends or holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Shipping times may vary depending on your location. Estimated delivery times are as follows:
• Domestic orders: 3 to 7 business days
• International orders: 7 to 14 business days
Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or unforeseen circumstances.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable customs duties or taxes for international orders are the responsibility of the customer.
Tracking Your Order
Once your order has been shipped, tracking details will be sent to your email. Please allow up to 24 hours for tracking updates to appear in the carrier system.
Incorrect Address
Please ensure your shipping address is accurate at checkout. Elite Glam Society Hair is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us at support@egshair.com and we will assist you in resolving the issue with the shipping carrier.